Manage a portfolio of cross-functional projects and drive stakeholder adoption of standardized workflows and systems change across a high-volume, multi-country production, distribution, and financial operations network spanning 24 overseas manufacturing partners in 9+ countries.

• Manage a portfolio of 3,500+ active projects and orders daily, building change plans that span a $4M sales pipeline, $18M production backlog, and $200M in managed inventory.
• Translate system and process updates into actionable project guidance that sustains performance across a high-volume, multi-country network.
• Build personal process maps and SOPs to structure project tracking, improve accuracy, and reduce individual rework.

Lead a strategy and operations advisory practice guiding technology adoption, financial and operational workflow change, and cross-functional execution - clients have included the Governor of Oklahoma, City of Tulsa, Oklahoma City Thunder, and Tulsa Public Schools.

• Design and lead full-lifecycle change strategies - stakeholder workshops, readiness assessments, leader toolkits, and FAQs - for 150+ initiatives representing $9.2B+ in combined client revenue.
• Conduct stakeholder assessments across 80+ organizations to surface resistance early and align executives, program teams, and employees.
• Generate 95% of engagements through referrals and repeat partnerships.

Supported executive leadership through strategic communications, media relations, crisis communication planning, and organizational outreach that strengthened stakeholder engagement, organizational preparedness, and public confidence.

• Collaborated with executive leadership to develop crisis communication plans, protocols, and media response procedures ensuring consistent messaging during sensitive, high-visibility situations.
• Delivered crisis communication training that equipped staff with clear procedures for handling media inquiries and escalating sensitive issues.
• Developed executive communications, newsletters, and multi-channel campaigns supporting organizational initiatives.

Led governance and compliance for a statewide, federally funded organization, elected to the board's top seat after serving as Vice Chair and Compliance Officer.

• Served as Vice Chair and Compliance Officer before being elected President.
• Led governance oversight, regulatory and policy compliance, and budget and risk accountability for a statewide, federally funded nonprofit organization.
• Represented the organization's families and constituents in board decisions and helped resolve sensitive organizational matters.

Owned fulfillment reliability and delivery performance for high-priority shipments; tracked shipment performance across 15,000+ orders and served as escalation lead for complex logistics failures.

• Owned fulfillment reliability and delivery performance for high-priority, time-sensitive shipments.
• Tracked shipment performance across 15,000+ orders to identify and resolve service gaps.
• Served as escalation lead for complex logistics failures, coordinating cross-functional resolution.

Partnered with ownership to strengthen organizational capability through technology modernization, executive coaching, and strategic communications during a period of sustained growth.

• Advised ownership and leadership through executive coaching, strengthening decision-making and change readiness during periods of operational transformation.
• Led technology evaluation, procurement, and rollout, guiding staff adoption of new systems through hands-on training and process documentation.
• Directed strategic communications and content development - brochures, digital media presentations, and website content - to strengthen stakeholder engagement and organizational visibility.
• Partnered across the organization as a trusted advisor, applying change management principles to support sustained growth and operational change.

Led membership operations, service delivery, and staff coordination in a high-volume community facility, governing a $2.3M operating budget supporting 7,500 members.

• Led membership operations and service delivery for a high-volume community facility.
• Governed a $2.3M annual operating budget supporting 7,500 members.
• Coordinated staff scheduling and performance across membership and service teams.

MBA focus: Strategic Leadership & Organizational Transformation. MS-SCM focus: Supply Chain Strategy, Analytics & Operations.

Focus: Human Behavior, Systems Thinking & Communication.

Focus: Software Development & Information Systems.

Led a Green Belt DMAIC project - process mapping, SIPOC, and root cause analysis - transforming a paper-based QA audit into a streamlined digital workflow. Delivered ~$19K annual savings and 300%+ ROI.

Applied Lean Six Sigma tools to eliminate non-value-added time across warehouse workflows, targeting a ~25% reduction in processing time.